Home / FAQ
FAQs
Do you have your windows closed, but keep hearing all the cars on the street? Do you wear three sweaters during winter inside your own home? Or even worse, do you get an excessive electricity bill all year round? These are some of the tips indicating that your windows are not contributing to your well-being. If you want to feel more comfortable, save more at the end of the month and make better use of your resources, talk to us!
Both aluminum and PVC windows can offer high levels of energy efficiency, so the right choice will depend on your home and preferences. Although PVC has a higher insulating capacity, Livo’s aluminum windows are technically improved to create a break in the thermal bridge, with similar levels of thermal efficiency when compared to PVC.
Aluminum windows are more durable and offer more possibilities for customization, including minimalist structures with more natural light, ideal for large windows. On the other hand, PVC tends to be less expensive, while at the same time offering very high levels of thermal and acoustic insulation.
Depending on the number of windows involved, the duration of the process can vary. Generally, this process takes between four hours to an entire day.
At Livo, our priority is to offer a service that is convenient for you. We have a team of qualified and certified professionals who work to ensure the correct, safe and long-lasting performance of the windows. So you can rest assured that we’ll get the job done as quickly as possible, so you can enjoy the improvements to your home within a reasonable timeframe.
By opting for efficient windows certified with ADENE’s Class+ energy label, you will enjoy several advantages.
This label contributes to the assignment of your house’s energy class, allowing the technical information to be accessible to the expert responsible for the energy certificate. This process has been mandatory since 2013 for the sale or rental of properties, providing information on energy efficiency and expected consumption.
In addition, the Class+ energy label demonstrates your commitment to the energy efficiency of your home, offering economic, sustainable and comfort benefits.
We offer a 10-year warranty on PVC and aluminum profiles. 5 years on the glass and installation work, plus 3 years on the fittings.
Our windows feature SUN and Saint Gobain glass and are produced with German ALUPLAST steel and PVC profiles. This guarantees a durable, reliable, and high-quality product for your home.
We are committed to offering you excellent products and we are confident that you will enjoy our windows for many years to come.
At Livo, we value quality and your satisfaction. That’s why our windows are designed and manufactured with high-quality components, guaranteeing energy-efficient solutions.
Efficient windows may be eligible for public support. There are two relevant programs:
- The Programa de Apoio a Edifícios mais Sustentáveis (Support Program for More Sustainable Buildings – currently awaiting the opening of a new application phase) aims to reimburse part of the investments made by owners in improving the energy efficiency of their houses and buildings. To be eligible, the equipment and materials used in the investment must meet energy efficiency requirements equal to or greater than A+. This program covers houses, apartments and buildings. The financial support for efficient class A+ windows covers 85% of the replacement of windows – up to a limit of €2,000 in Lisbon and Porto districts, and €2,200 in the rest of the country (according to the conditions of the latest call for applications).
- The Vale Eficiência Program aims to mitigate energy poverty in the houses of economically vulnerable families. Beneficiaries of the social electricity tariff (TSEE) can apply for a voucher worth €1,300 plus VAT, which can be used to purchase services, materials or equipment that improves the energy efficiency of their homes. It is important to note that the applicant must be the owner of the house and cannot have already benefited from the program.
At Livo, we are ready to provide more information and guidance on both programs. Contact our experts for help with your application.
Do you have your windows closed, but keep hearing all the cars on the street? Do you wear three sweaters during winter inside your own home? Or even worse, do you get an excessive electricity bill all year round? These are some of the tips indicating that your windows are not contributing to your well-being. If you want to feel more comfortable, save more at the end of the month and make better use of your resources, talk to us!
Both aluminum and PVC windows can offer high levels of energy efficiency, so the right choice will depend on your home and preferences. Although PVC has a higher insulating capacity, Livo’s aluminum windows are technically improved to create a break in the thermal bridge, with similar levels of thermal efficiency when compared to PVC.
Aluminum windows are more durable and offer more possibilities for customization, including minimalist structures with more natural light, ideal for large windows. On the other hand, PVC tends to be less expensive, while at the same time offering very high levels of thermal and acoustic insulation.
Depending on the number of windows involved, the duration of the process can vary. Generally, this process takes between four hours to an entire day.
At Livo, our priority is to offer a service that is convenient for you. We have a team of qualified and certified professionals who work to ensure the correct, safe and long-lasting performance of the windows. So you can rest assured that we’ll get the job done as quickly as possible, so you can enjoy the improvements to your home within a reasonable timeframe.
By opting for efficient windows certified with ADENE’s Class+ energy label, you will enjoy several advantages.
This label contributes to the assignment of your house’s energy class, allowing the technical information to be accessible to the expert responsible for the energy certificate. This process has been mandatory since 2013 for the sale or rental of properties, providing information on energy efficiency and expected consumption.
In addition, the Class+ energy label demonstrates your commitment to the energy efficiency of your home, offering economic, sustainable and comfort benefits.
We offer a 10-year warranty on PVC and aluminum profiles. 5 years on the glass and installation work, plus 3 years on the fittings.
Our windows feature SUN and Saint Gobain glass and are produced with German ALUPLAST steel and PVC profiles. This guarantees a durable, reliable, and high-quality product for your home.
We are committed to offering you excellent products and we are confident that you will enjoy our windows for many years to come.
At Livo, we value quality and your satisfaction. That’s why our windows are designed and manufactured with high-quality components, guaranteeing energy-efficient solutions.
Efficient windows may be eligible for public support. There are two relevant programs:
- The Programa de Apoio a Edifícios mais Sustentáveis (Support Program for More Sustainable Buildings – currently awaiting the opening of a new application phase) aims to reimburse part of the investments made by owners in improving the energy efficiency of their houses and buildings. To be eligible, the equipment and materials used in the investment must meet energy efficiency requirements equal to or greater than A+. This program covers houses, apartments and buildings. The financial support for efficient class A+ windows covers 85% of the replacement of windows – up to a limit of €2,000 in Lisbon and Porto districts, and €2,200 in the rest of the country (according to the conditions of the latest call for applications).
- The Vale Eficiência Program aims to mitigate energy poverty in the houses of economically vulnerable families. Beneficiaries of the social electricity tariff (TSEE) can apply for a voucher worth €1,300 plus VAT, which can be used to purchase services, materials or equipment that improves the energy efficiency of their homes. It is important to note that the applicant must be the owner of the house and cannot have already benefited from the program.
At Livo, we are ready to provide more information and guidance on both programs. Contact our experts for help with your application.
Claro que sim! O Crédito Pessoal ECOActivo pode ser pedido através da aplicação ActivoBank. Poderás simular as condições que melhor se adequam à tua situação e dar seguimento ao pedido de crédito através da seguinte página:
https://www.activobank.pt/eficiencia-energetica#/simulator?step=simulationInput
A atribuição do crédito fica sujeita a aprovação do ActivoBank, sendo que o Banco poderá solicitar, entre outros, as tuas despesas regulares, os três últimos recibos de vencimento e o modelo 3 da declaração de IRS.
No Crédito ECOActivo o montante solicitado terá de estar compreendido entre 1.000€ e os 75.000€. Os prazos variam entre os 12 e 48 meses para montantes até 3.000€ e os 18 e 84 meses para montantes acima de 3.001€.
Nesta fase, terás de apresentar um orçamento ou uma fatura proforma que discrimine os produtos Livo que vais instalar (nós ajudamos-te com isso).
Assim que o crédito for aprovado, o valor será creditado na tua conta.
TAEG de 8,0%, TAN de 6,250%, prestação mensal de 74,25€, para um exemplo de um financiamento de 5.000€ a 84 meses. Montante total imputado ao consumidor de 6.429€, incluindo comissão de abertura de Crédito de 100€, juros, Imposto do Selo pela utilização do Crédito e sobre os juros e comissão. Comissão de abertura de Crédito de 2% sobre o valor financiado, com o máximo de 300€.
Simulação e pedido de Crédito feitos mediante apresentação do orçamento das despesas a efetuar. Devolução da comissão de abertura de Crédito (2% sobre o valor financiado, com o máximo de 300€), mediante a apresentação de recibo com data posterior ao financiamento.
Sujeito a decisão de Crédito.
No! You can apply for the loan even if you don’t have an account with ActivoBank. Once the required documentation has been analyzed, and if the loan is approved, the amount will be credited to the indicated IBAN.